نوع مقاله : مقاله پژوهشی

نویسندگان

1 مدیریت منابع انسانی و کسب و کار ، دانشکده مدیریت، دانشگاه خوارزمی، تهران، ایران

2 گروه مدیریت منابع انسانی و کسب و کار، دانشکده مدیریت، دانشگاه خوارزمی، تهران، ایران

3 مدیریت منابع انسانی و کسب و کار، دانشکده مدیریت، دانشگاه خوارزمی،تهران، ایران

چکیده

تنهایی یک بیماری همه گیر مدرن است که نیاز به درمان دارد. در سال‌های اخیر، به‌ویژه در بحران کووید19، تنهایی در محیط کار به یک موضوع جدی‌تر تبدیل شده و به دلیل پیامدهای پیچیده‌اش توجه فزاینده‌ای را به خود جلب کرده است. هدف پژوهش حاضر، طراحی الگوی تنهایی در محیط کار در بخش دولتی با استفاده از نظریه داده بنیاد است. پژوهش حاضر از جمله پژوهش های کیفی است که جامعه آماری آن کارکنان سازمان های دولتی شهر تهران می باشد. در این پژوهش برای انتخاب نمونه از نمونه گیری هدفمند استفاده شد که با استفاده از 17 مصاحبه به قاعده اشباع رسید و به جهت اطمینان بیشتر تا 25 مصاحبه نیز ادامه یافت. برای تحلیل داده ها از روش کدگذاری باز، محوری و انتخابی استفاده شد. نتایج پژوهش مشتمل بر شناسایی شرایط علی، شرایط زمینه ای، شرایط مداخله گر، مقوله محوری، پیامدها و راهبردهای مقابله با تنهایی در محیط کار و ارائه الگوی تنهایی در محیط کار کارکنان در بخش دولتی است. با ارائه رهنمود های مبتنی بر پژوهش، به سازمانها و رهبران بخش دولتی درخصوص مدیریت این پدیده و ایجاد محیط های کاری سالم تر و به دنبال آن بهبود عملکرد فردی، تیمی و سازمانی کمک می شود.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

A framework for loneliness in the workplace: public sector

نویسندگان [English]

  • akbar hassanpoor 1
  • Saeed Jafarinia 2
  • maryam Tehrani 3
  • sareh ebrahimi 3

1 HRM, and Business Management ,University of kharazmi , Tehran, Iran

2 Human Resource Management, and business, Management . Kharazmi University.Tehran.Iran

3 HRM, and Business Management ,University of kharazmi , Tehran, Iran

چکیده [English]

Loneliness is a modern epidemic that needs a cure. In recent years, especially during the Covid-19 crisis, loneliness at work has become a more serious issue and has attracted increasing attention due to its complex consequences. The purpose of this research is to design a model of workplace loneliness in the public sector using the granded theory. The current research is the qualitative researches whose statistical population is the employees of government organizations in Tehran. In this research, purposeful sampling was used which reached the saturation rule by using 17 interviews and continued to 25 interviews for more certainty. To analyze the collected data, open, axial and selective coding methods were used. The research results causal, contextual and intervener conditions, axial category, consequences and strategies to deal with loneliness in the workplace and presenting the model of loneliness in the workplace in the public sector. By providing research-based guidelines, organizations and leaders of the public sector are helped to manage this phenomenon and create healthier work environments, followed by the improvement of individual, team and organizational performance

کلیدواژه‌ها [English]

  • Loneliness in the Workplace
  • Public Sector
  • Qualitative Research
  • Geranded theory
  1. عزیزی، مریم.( 1397). تاثیر رهبری پدرسالارانه بر احساس تنهایی در کار با میانجی دلبستگی کاری. پایان نامه کارشناسی ارشد، دانشگاه علامه طباطبایی: دانشکده مدیریت و حسابداری.
  2. نظری، آمنه.(1397). بررسی تاثیر عوامل تنش زای شغلی بر فرسودگی شغلی با در نظر گرفتن احساس تنهایی شغلی در سازمان امور مالیاتی کشور. پایان نامه کارشناسی ارشد، دانشگاه آزاد اسلامی واحد تهران مرکزی: دانشکده مدیریت.
  3. Akçit, V., & Barutçu, E. (2017). The relationship between performance and loneliness at workplace: a study on academicians. European Scientific Journal, Special Issue, 235-243.
  4. Anand, P., & Mishra, S. K. (2021). Linking core self-evaluation and emotional exhaustion with workplace loneliness: does high LMX make the consequence worse? The International Journal of Human Resource Management32(10), 2124-2149.
  5. Andel, S. A., Shen, W., & Arvan M. L. (2021). Depending on your own kindness: the moderating role of self-compassion on the within-person consequences of work loneliness during the COVID-19 pandemic. J. Occup. Health Psychol. 26, 276–290. doi: 10.1037/ocp0000271, PMID
  6. Arslan, A., Yener, S., & Schermer, J. A. (2020). Predicting workplace loneliness in the nursing profession. Journal of nursing management, 28(3), 710-717.
  7. Ayazlar, G., & Guzel, B. (2014). “The effect of loneliness in the workplace on organizational commitment”, Procedia – Social and Behavioral Sciences, Vol. 131, pp. 319-325.
  8. Cacioppo, S., Grippo, A. J., London, S., Goossens, L., & Cacioppo, J. T. (2015). Loneliness: clinical import and interventions. Perspectives on psychological science: a journal of the Association for Psychological Science, 10(2), 238–249. doi:10.1177/1745691615570616
  9. Çetin, M. (2021). New Challenges for Leading the Change for the Psychological Consequences of Pandemics: Workplace Loneliness, Work Alienation, and Spiritual Well-Being in the Post-COVID-19 Era. In Global Perspectives on Change Management and Leadership in the Post-COVID-19 Era (pp. 169-187). IGI Global.
  10. Chen, X., Peng, J., Lei, X., & Zou, Y. (2019). “Leave or stay with a lonely leader? An investigation into whether, why, and when leader workplace loneliness increases team turnover intentions”, Asian Business and Management, pp. 1-24.
  11. De Jong-Gierveld, J. (1987). Developing and testing a model of loneliness. Journal of Personality and Social Psychology, 53, 119-128.
  12. DeRubeis, R., Tang, T., & Beck, A. (2001). Cognitive therapy. In K. Dobson (Ed.), Handbook of cognitive-behavioural therapies (pp. 349–392). New York, NY:Guildford Press
  13. Du, S., Ma, Y., & Lee, J. Y. (2022). Workplace Loneliness and the Need to Belong in the Era of COVID-19. Sustainability, 14(8), 4788.
  14. Erdil, O., & Ertosun, O.G. (2011). “The relationship between social climate and loneliness in the workplace and effects on employee well-being”, Procedia - Social and Behavioral Sciences, Vol. 24, pp. 505-525.
  15. Firoz, M., & Chaudhary, R. (2021). The impact of workplace loneliness on employee outcomes: what role does psychological capital play? Personnel Review, 51(4), 1221-1247.
  16. Kloutsiniotis P. V., Mihail D. M., Mylonas N., & Pateli A. (2022). Transformational leadership, HRM practices and burnout during the COVID-19 pandemic: the role of personal stress, anxiety, and workplace loneliness. Int. J. Hosp. Manag. 102:103177.
  17. Lam, L.W., & Lau, D.C. (2012), “Feeling lonely at work: Investigating the consequences of unsatisfactory workplace relationships”, The International Journal of Human Resource Management, Vol. 23 No. 20, pp. 4265-4282.
  18. Mushtaq, R., Shoib, S., Shah, T., & Mushtaq, S. (2014). Relationship between Loneliness, Psychiatric Disorders and Physical Health? A Review on the Psychological Aspects of Loneliness. Journal of Clinical & Diagnostic Research, 8, 1-4.
  19. Öge, E., Çetin, M., & Top, S. (2018). The Effects of Paternalistic Leadership on Workplace Loneliness, Work Family Conflict and Work Engagement among Air Traffic Controllers in Turkey. Journal of Air Transport Management, 66, 25-35.
  20. Ozcelik, H., & Barsade, S.G. (2018), “No employee an island: Workplace loneliness and job performance”, Academy of Management Journal, Vol. 61 No. 6, pp. 2343-2366.
  21. Page, R., & Cole, G. (1991). Demographic Predictors of Self-Reported Loneliness in Adults. Psychological Reports, 68, 939-945.
  22. Peng, J., Chen, Y., Xia, Y., & Ran, Y. (2017), “Workplace loneliness, leader-member exchange and creativity: the cross-level moderating role of leader compassion”, Personality and Individual Differences, Vol. 104, pp. 510-515.
  23. Peplau, L.A., & Perlman, D. (1982) “Perspectives on loneliness. Loneliness: A Sourcebook of Current Theory, Research and Therapy, LA Peplau, D Perlman (Ed)”, New York, John Wiley, p. 1-18.
  24. Perlman, D., & Peplau, L. A. (1981). Toward a social psychology of loneliness. In R. Gilmour & S. Duck (Eds.), Personal relationships (Vol. 3, pp. 31–56). Academic Press.
  25. Riggins, C. L. (2020). A phenomenological study of executive loneliness among female educational leaders who have transitioned from a teaching position to a leadership position within the organization. Arkansas State University.
  26. Russell, D., Cutrona, C.E., Rose, J., & Yurko, K. (1984). “Social and emotional loneliness: an examination of Weiss’s typology of loneliness”, Journal of Personality and Social Psychology, Vol. 46 No. 6, p. 1313.
  27. Schmidt, L., & Fox, N. (1995). Individual differences in young adults’ shyness and sociability: Personality and health correlates. Personality and Individual Differences, 19, 455-462.
  28. Wang D., & Liu H. (2021). Effects of job autonomy on workplace loneliness among knowledge workers. Chin. Manag. Stud. 15, 182–195.
  29. Weiss, R.S. (1973). Loneliness: The Experiences of Emotional and Social Isolation, Cambridge, The MIT Press.
  30. Worsley, A.S. (2018, March 19). A history of loneliness. Retrieved October 25, 2019, from The Conversation website: http://the conversation.com/a-history-of-loneliness91542
  31. Wright, S. L. (2005). Loneliness in the workplace
  32. Wright, S., & Silard, A. (2021). Unravelling the antecedents of loneliness in the workplace. Human Relations, 74(7), 1060-1081.
  33. Wright, S., Burt, C., & Strongman, K. (2006). Loneliness in the workplace: Construct definition and scale development. New Zealand Journal of Psychology, 35(2), 59–68
  34. Zhou, X. (2018). A review of researches workplace loneliness. Psychology, 9(5), 1005-1022.
  35. Zumaeta, J. (2019). “Lonely at the top: How do senior leaders navigate the need to belong?”, Journal of Leadership and Organizational Studies, Vol. 26 No. 1, pp. 111-113