ایمان، محمدتقی (1393)، روششناسی تحقیقات کیفی، چاپ دوم، قم، پژوهشگاه حوزه و دانشگاه.
دامغانیان، حسین، روزبان، فرناز (1395)، شناسایی عوامل مؤثر بر ارتباطگریزی نمایندههای یک شرکت بیمهای براساس طرح آمیختۀ انتخاب مشارکت کننده، پژوهشنامه بیمه، 31(3)، 45-66.
رحیمنیا، فریبرز. حسنزاده، فرزانه (1388)، بررسی نقش تعدیل کنندگی عدالت سازمانی بر رابطه بین ادراک از فضای سیاسی سازمان و ارتباط گریزی افراد، پژوهش نامه مدیریت تحول، 1(2)، 21-46.
نیومن، ویلیام لاورنس (1397)، روشهای پژوهش اجتماعی: رویکردهای کمی و کیفی، (ترجمه ابوالحسن فقیهی و عسل آغاز)، جلد اول، چاپ چهارم، تهران، نشر ترمه.
Aloia, L. S., & Strutzenberg, C. (2019). Parent-child communication apprehension: The role of parental alienation and self-esteem. Communication Reports, 32, 1–14. https://doi.org/10.1080/08934215.2018.1514641
American Psychiatric Association. (2013). Diagnostic and statistical manual of mental disorders (5th ed.).
Bianchi, D., Lonigro, A., Baiocco, R., Baumgartner, E., & Laghi, F. (2020). Social Anxiety and Peer Communication Quality During Adolescence: The Interaction of Social Avoidance, Empathic Concern and Perspective Taking. Child & Youth Care. 49(6), 853-876.
Brandal, K. M. (2012). The relationship between emotional intelligence and communication apprehension in job fair attendees. a dissertation presented in partial fulfillment of the requirements for the degree doctor of philosophy. Capella University.
Campagnola, M. (2017), Examining the Relationship Between Communication Apprehension and Individual Innovativeness in Managers, Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management, Walden University.
Campbell J. (2012) Apprehension and Communication. In: Seel N.M. (eds) Encyclopedia of the Sciences of Learning. Springer, Boston, MA.
Clesson, K. M., (2011), BACKCHANNELING, COMMUNICATION APPREHENSION, AND STUDENT ENGAGEMENT IN DISCUSSION-BASED HIGH SCHOOL CLASSES. A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of DOCTOR OF EDUCATION Department of Curriculum and Instruction, ILLINOIS STATE UNIVERSITY.
Coetzee, S. A., Schmulian, A., & Kotze, L. (2014). Communication apprehension of South African accounting students: The effect of culture and language. Issues in Accounting Education, 29(4), 505-525. doi:10.2308/iace-50850.
Creswell, J., & Miller, D., (2000), "Determining validity in qualitative inquiry", Theory into Practice, 39(3), 124-130.
Croucher, S., Rahmani, D., Säkkinen, K., & Hample, D. (2016). Communication apprehension, self-perceived communication competence, and willingness to communication in Singapore. Journal of Intercultural Communication, 40.
Curran T, Seiter J, Guan M, White T. (2021), Associations Between Mother–Child Communication Apprehension, and Young Adult Resilience, Depressive Symptoms, and Self-Esteem. Psychological Reports. 124(3):1093-1109. doi:10.1177/0033294120921355.
Damghanian, H., Roozban, F. (2016). Identifying the Factors Affecting an Insurance Company's Agent Communication Apprehension Based on Participant Selection Mixed Method. Iranian Journal of Insurance Research, 31(3), 45-66. doi: 10.22056/jir.2017.41374. (In Persian)
Diekelmann, N., Allen, D. & Tanner, C. (1989). The NLN criteria for the appraisal of baccalaureate programs: A critical hermeneutic analysis. In. New York: Natl League for Nursing, 11-34.
Fulmer, B. N. (2010). An investigation of willingness to communicate, communication apprehension, and self-esteem in the workplace, a Thesis Presented for the Master of Science Degree, University of Tennessee, Knoxville.
Gregersen, T., & Horwitz, E. K. (2002). Language learning and perfectionism: Anxious and non‐anxious language learners' reactions to their own oral performance. Modern Language Journal, 86(4). 562-570. doi:10.1111/1540-4781.00161
Hargie, O., Tourish, D., & Wilson, N. (2002). Communication audits and the effects of increased information: A follow-up study. Journal of Business Communication, 39(4), 414-436.
Heimberg, R. G., Hofmann, S. G., Liebowitz, M. R., Schneier, F. R., & Smits, J. A., et al, (2014). Social anxiety disorder in DSM-5. Depression and Anxiety, 31(6), 472-479. doi:10.1002/da.22231.
Iman, M T., (2014), Qualitative Research Methodology, 2th Edition, Qom, Research Institute of Hawzeh and University [In Persian]
Jacobi L., (2020), Seeking to Understand the Impact of Collaboration on Intercultural Communication Apprehension Journal of International Students, 10(4), 92-911.
Kopelman, R.E., Prottas, D.J., & Falk, D.W. (2010), “Construct validation of a Theory X/Y behavior scale”, Leadership & Organization Development Journal, 31, 120-135.
Leath, B L. (2019), A Quantitative Examination of Communication Apprehension and Employability Among College Students, Dissertation Manuscript in Partial Fulfillment of the Requirements for the Degree of DOCTOR OF PHILOSOPHY, Submitted to Northcentral University School of Business and Technology Management.
Lincoln, Y., & Guba, E. G. (1985). Naturalistic inquiry. Newbury Park, CA: Sage.
Loureiro, M., Loureiro N., & Silva, R., (2020), Differences of Gender in Oral and Written Communication Apprehension of University Students. Education Sciences. 10(12), 379.
Marcel, M., (2019), Communication Apprehension Across the Career Span, International Journal of Business Communication. 1–25. DOI: 10.1177/2329488419856803.
McCroskey, J. C. (2009). Communication apprehension: What have we learned in the last four decades. Human Communication, 12(2), 157-171.
McCroskey, J. C. (2015). Introduction to rhetorical communication (9th ed.). New York, NY: Routledge.
Neuman, W.L., (2018), Social Research Methods: Qualitative and Quantitative Approaches, (Translated by Abolhassan Faghihi and Asal Aghaz), 4th edition, Tehran, Termeh Publication. (In Persian)
Petry, A.C., (2016), Communication Apprehension Affects Performance. Masters Essays. 49, 1-50.
Rafek, M.B., Ramli, N.H.L.B., Iksan, H.B., Harith, N.M. and Abas, A.I.B.C., 2014. Gender and language: communication apprehension in second language learning. Social and Behavioral Sciences. 123, 90-96.
Rahimnia, F., Hassanzadeh, J. F. (2009). The moderating role of organizational justice on perception of organization politics and communication apprehension. Transformation Management Journal , 1(2), 21-46. doi: 10.22067/pmt.v1i2.2882. (In Persian)
Richmond, V. P., Wrench, J. S, & McCroskey, J.C. (2013). Communication apprehension, avoidance, and effectiveness (6th ed.). Upper Saddle River, NJ: Pearson.
Russ, T L. (2013),"The relationship between Theory X/Y: assumptions and communication apprehension", Leadership & Organization Development Journal, 34(3), 238 – 249.
Schaub, M. et al. (2017). Business Communication for Sucess: GVSU Edition. In A. Fehsenfeld, R. Hoffman, & T. McCoy. Allendale: Grand Valley State University Libraries.
Silverman, D., (2005). Doing qualitative research. A practical handbook. 2nd ed. London: SAGE Publications.
Trisasanti, H., Dhammasaccakarn, W., Rinthaisong, I., & Limpradit, B., (2020), Intercultural Communication Apprehension as a Mediator between Generational Differences and Conflict, The Journal of Behavioral Science, 15(3), 66-84.
)