بررسی تأثیر عدم امنیت شغلی درک شده بر تمایل به ترک خدمت

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد تهران شمال، تهران، ایران

2 استادیار ، دانشگاه آزاد اسلامی واحد تهران شمال، تهران، ایران

10.22054/jmsd.2021.58096.3858

چکیده

کووید-19 باعث بحران بی‌سابقه‌ای در تمام صنایع به‌ویژه صنعت هتلداری در سراسر جهان شده است. هدف از پژوهش حاضر بررسی تأثیر عدم امنیت شغلی درک شده بر تمایل به ترک خدمت کارکنان هتل در دوران شیوع کووید-19 است. به‌منظور دستیابی به هدف پژوهش، داده‌هایی از 370 نفر از کارکنان هتل‌های 4 و 5 ستاره در سطح شهر مشهد به روش در دسترس با استفاده از پرسشنامه جمع‌آوری شد. این پژوهش از نظر هدف کاربردى، شیوه جمع‌آوری اطلاعات پیمایشى و به لحاظ بررسى روابط بین متغیرها، همبستگى با تأکید بر مدل‌سازی معادلات ساختاری است. نتایج آزمون فرضیه‌ها با به‌کارگیری نرم‌افزارهای SPSS وSmart PLS 3.0  حاکى از آن است که عدم امنیت شغلی درک شده تأثیر مثبتی بر تمایل به ترک خدمت کارکنان دارد. درعین‌حال، عدم امنیت شغلی درک شده منجر به کاهش تعلق‌خاطر و درهم بافتگی کارکنان با شغل می‌شود. همچنین، تعلق‌خاطر شغلی منجر به کاهش ترک خدمت کارکنان می‌شود. درنهایت، نتایج نشان داد که درهم بافتگی شغلی تأثیری بر تمایل به ترک خدمت ندارد.

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the Effect of Perceived Job Insecurity on Turnover Intention

نویسندگان [English]

  • Davood Ghorbanzadeh 1
  • Shadan Vahabzadeh 2
  • Elahe Kazemi 1
1 Ph.D. student in Business Administration- Marketing Management, Islamic Azad University, North Tehran Branch, Tehran, Iran.
2 Assistant Professor in Business Administration, School of Management and Social Sciences, Islamic Azad University, Tehran North Branch, Tehran, Iran.
چکیده [English]

Covid-19 has caused an unprecedented crisis in all industries, especially the hotel industry around the world. The purpose of this study is to investigating the effect of perceived job insecurity on hotel employee' turnover intention during the Covid-19 outbreak. In order to achieve the purpose of the study, data were collected from 370 employees of 4 and 5 star hotels in the city of Mashhad using the convenience method using a questionnaire. The present research, in terms of practical purpose, the method of collecting data is survey data and considering the relationship between variables, correlation with emphasis on structural equation modeling. The results of testing hypotheses using SPSS and Smart-PLS3 softwares indicate that perceived job insecurity has a positive effect on employees' turnover intention. At the same time, perceived job insecurity leads to reduced employee engagement and embeddedness with the job. Also, job engagement reduces employee turnover. Finally, the results showed that job embeddedness did not affect the turnover intention

کلیدواژه‌ها [English]

  • Job insecurity
  • Job Engagement
  • job embeddedness
  • Turnover Intention
  • COVID-19
  • hotel industry
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