بررسی اثر تنظیم احساسات شناختی بر رضایت شغلی کارکنان

نویسندگان

1 استاد گروه مدیریت دولتی ، واحد قزوین، دانشگاه آزاد اسلامی ، قزوین

2 دانشیار گروه مدیریت دولتی ، واحد علوم و تحقیقات، دانشگاه آزاد اسلامی ، تهران

3 دانشجوی دکترای مدیریت دولتی، دانشگاه آزاداسلامی ،قزوین

چکیده

این پژوهش توصیفی به بررسی نقش تنظیم احساسات شناختی بر رضایت شغلی کارکنان می‌پردازد. ابزار جمع آوری اطلاعات ما در این تحقیق پیمایشی، پرسشنامه بوده، که بین کارکنان بخش ستادی گمرک جمهوری اسلامی ایران پخش شده است. برای بررسی روایی سازه و کاهش خطاهای اندازه‌گیری از نظریه سئوال-پاسخ چند بعدی استفاده شده است. نتایج نشان می‌دهد که بسیاری از گویه‌هایی که برای سنجش متغیرهای تحقیق مورد استفاده قرار گرفته اند، قدرت تمییز مناسبی داشتند و سئوالاتی که بار عاملی پایین داشتند برای آزمون فرضیات حذف شدند. با این وجود، طبق تحلیل سئوالات با استفاده از نظریه سئوال- پاسخ، پرسشنامه از روایی و پایایی مناسبی برخوردار بوده است. نتایج حاکی از آن است که از استراتژی های انطباقی تنظیم احساسات شناختی، استراتژی پذیرش،ارزیابی مجدد مثبت، برنامه ریزی وتمرکز مجدد مثبت باعث افزایش رضایت شغلی کارکنان می شود و استفاده از استراتژی نگاه به چشم انداز تاثیری بر روی رضایت شغلی ندارد. همچنین، استفاده از استراتژی های غیر انطباقی تنظیم احساسات شناختی (سرزنش خود، سرزنش دیگران و فاجعه‌سازی) باعث کاهش رضایت شغلی کارکنان می شود.

کلیدواژه‌ها

عنوان مقاله [English]

The Effect of Cognitive Emotion Regulation on Job Satisfaction

نویسندگان [English]

  • Seyed Mehdi Alvani 1
  • Gholamreza Memarzadeh 2
  • Somayeh Shahba 3

1 Professor of Public administration, Department of management, Qazvin Branch, Islamic Azad University, Iran, Qazvin

2 Associate professor of Public administration, Department of management, Science and research branch, Islamic Azad University, Iran, Tehran

3 Ph.D. Student in public administration, Department of management, Qazvin Branch, Islamic Azad University, Iran Qazvin

چکیده [English]

The Present study has examined the effects of cognitive emotion regulation on job satisfaction of employees. In this survey, the questionnaires were distributed among sample of staff employees of the Islamic Republic of Iran Customs Administration. In order to assess construct validity and reducing measurement error, multidimensional item- response theory was applied. The result revealed that most items showed good discriminative power. Some items were removed according to low factor score. Nevertheless, according to exploratory factor analysis and identifying item parameters based on item-response theory, questionnaires had reported appropriate validity and reliability. In addition, some adjusted cognitive emotion regulation strategies include acceptance, positive reappraisal, planning and positive refocus caused   increasing job satisfaction of employees but there is no relationship between put into perspective and job satisfaction. Moreover, unadjusted cognitive emotion regulation strategies (self-blame, other-blame and catastrophizing) reduce employees' job satisfaction.

کلیدواژه‌ها [English]

  • Adjusted Strategies
  • cognitive emotion regulation
  • Job Satisfaction
  • Multidimensional Item-Response Theory
  • Unadjusted Strategies
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  • تاریخ دریافت: 17 آبان 1393
  • تاریخ بازنگری: 28 دی 1393
  • تاریخ پذیرش: 19 اسفند 1393