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بررسی نقش میانجی هویت ارتباطی و اشتیاق شغلی در تأثیر رفتارهای رهبر بر آوای کارکنان

نوع مقاله : مقاله پژوهشی

نویسندگان

1 کارشناسی ارشد مدیریت بازرگانی، دانشگاه یزد، یزد، ایران.

2 دانشیار گروه مدیریت، دانشگاه یزد، یزد، ایران

چکیده

هدف پژوهش بررسی تأثیر رفتارهای رهبر بر آوای کارکنان با توجه به نقش میانجی هویت ارتباطی و اشتیاق شغلی کارکنان می‌باشد. جامعه آماری پژوهش کارکنان اداره آب و فاضلاب شهر اهواز هستند. 269 نفر به عنوان نمونه آماری بررسی شد. پژوهش از نظر هدف کاربردی و از لحاظ نحوه گردآوری اطلاعات توصیفی می‌باشد. داده‌ها به روش نمونه‌گیری تصادفی ساده جمع‌آوری شده است. ابزار جمع-آوری داده پرسشنامه بود و روایی آن نیز با توجه روایی واگرا و روایی همگرا مورد تأیید قرار گرفت و پایایی با استفاده از ضریب آلفای کرونباخ و پایایی ترکیبی تأیید شد. پس از نرمال بودن داده‌ها، فرضیه-های پژوهش با استفاده از ضریب همبستگی پیرسون و مدل معادلات ساختاری با استفاده از نرم افزار SPSS25 و AMOS24 مورد آزمایش قرار گرفت. نتایج آزمون فرضیه‌های پژوهش نشان می‌دهد که رهبری اخلاقی بر اشتیاق شغلی، هویت ارتباطی و آوای کارکنان تأثیر معناداری دارد. رهبری تحول آفرین بر اشتیاق شغلی، هویت ارتباطی و آوای کارکنان تأثیر معناداری دارد. اشتیاق شغلی و هویت ارتباطی بر آوای کارکنان تأثیر دارد. نقش میانجی‌گری جزئی اشتیاق شغلی و هویت ارتباطی در تأثیر رهبری اخلاقی و رهبری تحول آفرین بر آوای کارکنان مورد تأیید قرار گرفت.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Investigating the Mediating Role of Relational Identification and Work Eengagement in the Effect of leader Behaviors on Employees'' voice

نویسندگان [English]

  • Marzieh Hosseini Sarteshnizi 1
  • Mehdi Sabokro 2

1 MSc. Business Management, University of Yazd, Yazd, Iran.

2 Associate Professor, Department of Management, Yazd University, Yazd, Iran

چکیده [English]

The purpose of this study is to Investigating the effect of Leader behaviors on the employees' voice behavior with the mediating role of Relational Identification and Work Engagement. The population is employees' of Water and Sewerage Company in Ahwaz city. 269 people were examined as a statistical sample. The research is applied in terms of purpose and regarding the data collection the research is descriptive. Data were collected by simple random sampling method. The data collection tool was a questionnaire and its validity was confirmed by the discriminant validity and convergent validity was confirmed and the reliability of the questionnaire was confirmed by using Cronbach's alpha coefficient and construct reliability (CR). hypotheses were tested using Pearson correlation coefficient and structural equation modeling . The results of the test of research hypotheses show that ethical leadership significant effect on Work engagement, relational Identification and employees' voice behavior. Transformational leadership significant effect on work engagement, relational Identification and employees' voice behavior. Work engagement and relational Identification significant effect on and employees' voice behavior. The role of partial mediation of work engagement and relational Identification in the effect of ethical leadership and transformational leadership on employees' voice behavior was was confirmed.

کلیدواژه‌ها [English]

  • Transformational Leadership
  • Ethical Leadership
  • Relational Identification
  • Work Engagement
  • Employees' Voice Behavior
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مطالعات مدیریت بهبود و تحول
دوره 32، شماره 110 - شماره پیاپی 110
دی 1402
صفحه 181-218
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سابقه مقاله
  • تاریخ دریافت: 19 بهمن 1401
  • تاریخ بازنگری: 24 خرداد 1402
  • تاریخ پذیرش: 03 مهر 1402
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