نقش میانجی مسرت کارکنان در رابطه میان فرح بخشی در کار و رفتار شهروندی سازمانی

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استاد گروه مدیریت، دانشگاه فردوسی مشهد

2 کارشناس ارشد مدیریت اجرایی، دانشکده علوم اداری و اقتصادی، دانشگاه فردوسی مشهد

چکیده

امروزه با توجه به تلاطم های محیطی، سازمان ها، تلاش های گسترده ای را برای افزایش عملکرد بهینه کارکنان معطوف ساخته اند. رفتار شهروندی سازمانی از سوی سازمان ها به عنوان عاملی تاثیر گذار بر بهبود عملکرد فرد و سازمان شناخته شده که می تواند با افزایش فرح بخشی در کار و احساس مسرت کارکنان نیز افزایش یابد. در پژوهش حاضر به بررسی نقش دو عامل فرح بخشی در کار و مسرت کارکنان در رفتار شهروندی سازمانی پرداخته شده است. هدف از این پژوهش ، بررسی تاثیر فرح بخشی در کار بر رفتار شهروندی سازمانی با نقش میانجی مسرت بوده است. نمونه مورد مطالعه در این پژوهش187 نفر از کارشناسان شهرداری مناطق برخوردار شهر مشهد بوده که به شیوه نمونه گیری تصادفی ساده انتخاب شده اند. ماهیت این تحقیق کاربردی و روش تحقیق پیمایشی- تحلیلی می باشد. تحلیل آماری داده ها با استفاده از تحلیل عاملی تأییدی و با استفاده از نرم افزار SPSS18 و Amos انجام شد. تجزیه و تحلیل داده های جمع آوری شده نشان داد فرح بخشی در کار بر مسرت تاثیر مثبت و معناداری دارد، همچنین تاثیر نقش میانجی مسرت کارکنان در رابطه میان فرح بخشی در کار و رفتار شهروندی سازمانی مورد تائید قرار گرفت و در ضمن، قوی ترین ارتباط بین متغیّرهای  فرح بخشی در کار و مسرت مشاهده شده است

کلیدواژه‌ها

عنوان مقاله [English]

Investigation of Mediating Role of Employee Joy In Relation Between Fun at Work and Organizational Citizenship Behavior

نویسندگان [English]

  • Fariborz Rahimnia 1
  • Seyyedeh Nargess Rahnama 2

1 Professor of Management Department, Faculty of Economics and Business Administratrion, Ferdowsi University, Mashhad

2 Master of Executive Management, De partmenr, Management Faculty of Economics and Business Administration, Ferdowsi University, Mashhad

چکیده [English]

Organizations Nowadays due to environmental turbulence, in order to survive and overcome the environmental challenges, have tried to improve their performance. So, they focus their efforts on increasing Optimal performance of employees. Organizational citizenship behavior is one of the factors that affects on improving personal and organizational performance and also can be increased by both factors fun at work and joy. In this study, the role of fun at work and joy in increasing organizational citizenship behavior have been studied. purpose of the study is investigating effect of fun at work on organizational citizenship behavior through mediating role of joy. In this research 187 employees of Mashhad municipal have been surveyed who were selected by simple random sampling method. The nature of the study’s method is survey-applied and the method of that is analytical method. statistical software such as Amos 20 and SPSS18 were used for Statistical analysis. Analysis of data collected show fun at work has positive effect on organizational citizenship behavior. Moreover, positive effect of mediating role of joy on relation of fun at work and organizational citizenship behavior was verified. In addition, strongest relationship has been found between fun at work and joy.
 

کلیدواژه‌ها [English]

  • Fun at Work
  • Organizational Citizenship Behavior
  • Joy
  • Mashhad Municipal
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دوره 26، شماره 84
تابستان 1396
صفحه 1-32
  • تاریخ دریافت: 23 بهمن 1395
  • تاریخ بازنگری: 23 فروردین 1396
  • تاریخ پذیرش: 02 اردیبهشت 1396