Volume & Issue: Volume 23, Issue 76, Winter 2015 

The Role of Authentic Leadership in Promote Employee's Enthusiasm and Creativity

Pages 1-28

Mirali Sednaghavi, Maryam Kaheh

Abstract Immutability and application of other societies’ technology and ideas without generation of novel ideas and models corresponding to the country’s local conditions will only lead to scientific, cultural and economic dependency. In fact, creativity performance is a function of individual and implicit social factors, and one of the most relevant implicit factors is leadership. In this research, authentic leadership with four dimensions as self-awareness, balanced processing, relational transparency, and internal moral perspective is empirically introduced as a key behavioral model for improvement of employees’ enthusiasm for working and subsequently creativity performance boom in organization. Present research is a field study of descriptive-correlation type and the data of which is gathered using a questionnaire distributed in a sample of 176 managers, experts and workers selected by random cluster sampling method. The data were analyzed using correlation and regression tests including Pearson Correlation Coefficient, Structural Model and Factorial Analysis by aid of SPSS and LISREL. The results indicate that the mediating variable employees’ enthusiasm exercises a relatively full impact on the relationship of authentic leadership with creativity, and authentic leadership by influencing the employees’ enthusiasm for working can play a significant role in promotion of creativity

Examine the role of social and cultural context of Small and medium-sized enterprises (SME) managers on Corporate Entrepreneurship (Industrial Parks in Tehran)

Pages 29-57

Abdolreza Miri, Mohamad Davarzani, Esmaeil Sabzikaran

Abstract Entrepreneurship as one of the main pillars of sustainable development Communities is, So that in recent decades has become one of national development strategies. In our country, the policy makers of the importance of that process and seek to create an appropriate context for its formation. The context of this matter, according to its specific social and cultural contexts. Investment in these areas, in addition to the positive effects, the long-term survival has. This paper examines the role of social and cultural context on entrepreneurial orientation among managers of Small and medium-sized enterprises (SME) businesses has been done.
In This Paper, That has been done by Practical Vision, by Using a Descriptive Method, Attempts to help self-made instruments, Information related to these areas, from opinions and viewpoints of small and medium-sized enterprises (SME) businesses Industrial Parks Tehran is collected. Finally, these data help regression and path analysis techniques were analyzed. The results also confirm the association "Previous experience" and "Determinism" and the "Entrepreneurial Orientation" people, this results of the statistical community has a strong evaluation. Also, the relationship between "Education" and "Entrepreneurial Orientation” was considered weak, which these results are due to lack of education of persons (lack of attention to training leads to risk-taking), is. Finally, guidelines for the use of the social infrastructure in the development of an "Entrepreneurial Orientation" those presented

Investigating Factors Affect on Citizenship Behavior

Pages 59-80

Seyed abbas mousavi, Seyed yaghoub hoseini, Leila amiri

Abstract In recent years, much attention has been paid on customer citizenship behavior in the field of marketing.  It is possible for customers to engage in a complex citizenship behaviors like those of employees to lead the organization in a particular direction. Customer citizenship behavior is influenced by many different factors. Considering the role and importance of customers for organizations’ survival, it is necessary for managers to understand the importance and position of those factors among customers. Based on reviewing previous studies, a conceptual model made, then, a set of questionnaire prepared and distributed among City Bank customers. The data collected from 503respondents analyzed by utilizing structural equation modeling. Results of this study confirmed the conceptual model presented and showed that the physical environment of the organization had a positive and significant Influence on customer citizenship behavior. In addition, the corporate reputation had positive and significant Influence on satisfaction, loyalty and commitment of customers. Also satisfaction, loyalty and commitment of customers had a positive and significant Influence on customer citizenship behaviors. Customer justice perception had no positive and significant effect on commitment and trust also; customer trust had no positive and significant effect on customer citizenship behavior

The Effect of Internal Marketing Effect on Quality of service with Emphasis On the Mediating Role of Organizational Citizenship Behavior and Organizational Commitment

Pages 81-116

Ali Safari, Faezeh Radi

Abstract The present article aims to investigate the effect of internal marketing on the Quality of Services, with a view to the intermediary roles of organizational citizenship behaviors and organizational commitment. The statistical population consisted of managers and assistants of Sepah bank in the City of Isfahan. The sample size was derived from Cochran formula, and the data collection instrument was distributed in a stratified method and in accordance with the size of the sample. In order to gather information a field research method were used.Kind of research method is descriptive-surveyed of field branch. This data collective instrument consisted of four standard questionnaires and 259 copies of which were distributed. Out of this number 205 were returned and analyzed. In order to process data, AMOS18 software was used. . Research hypotheses were tested via structural equations modeling (SEM). The results showed the positive and meaningful effect of internal marketing on the quality of services. Also, internal marketing has positive and meaningfully effect on the organizational commitment and organizational commitment on organizational citizenship behavior. Moreoverorganizational citizenship behavior has positive and meaningfully effect on the Quality of Services.Also, the model of organizational citizenship behavior, organizational commitment, as well as internal marketing effectiveness on the quality of services is adequate and acceptable and other related indexes possessed of likelihood.

The role of investment in human resources, with emphasis on the value of the human capital

Pages 117-140

Reza Sepahvand

Abstract One of the most important challenges facing the human resources domain experts proved the role of these resources in the value of organization. With the advent of knowledge organizations in the Knowledge based economy, the contribution of human capital in the value of organization overtaken of physical capital and structural and heavy investment in human resources for convert them to the main factor Competitive advantage is justified. The goal: The research aims to identify the impact of the investment Organization in convert human resources to human capital value of companies active in the knowledge base in the city of Tehran. Method: Data via the questionnaires were collected of 100 managers the active companies in the area Financial Services, Professional Services Marketing and Export, Management Consulting Services and information technology. Sampling in this study has been purposeful. To test the validity of questionnaires was used of teachers’ comments and to test of the Measurement reliability questioners of Cronbach's alpha coefficient. After collecting information used of modeling structural equation and software Amos18 for measurement research hypotheses. in this study used of two absorption approaches external talent and training Internal talent to show Investment Organization in human resources and to check Human Capital In the organization used of 4 Criterion ,count human capital, fit human capital with organization, Complementarities of human capital and uniqueness of human capitals. Results of research at Confidence level 95% show that intelligent Investment In its human resources, a significant impact on the value of human capital.

Investigation the Relationship Between Organizational Virtuousness and Organizational Citizenship Behavior

Pages 141-155

Tooraj Hassanzadeh Samarin, Sepideh Sefidkar

Abstract  The aim of this study was evaluating the relationship between Organizational Virtuousness and Organizational Citizenship Behavior of Rasht Municipalities’ employees. The research method in terms of purpose applied and in terms of method was descriptive research and correlation type, and required data have been collected using questionnaires and survey method. Rasht Municipalities’ Managers and experts (257 people) were selected as the target population and the sample size was set equal to 154 by using Cochran's formula. The gathered Questionnaires and data were analyzed by SPSS Software through simple linear and multiple regression tests. The results showed that there was a positive significant relationship (correlation coefficient 60.3) between organizational virtue and citizenship behavior of employees of municipality districts of Rasht. Moreover, investigating aspects of organizational virtue with citizenship behavior showed that optimism (17.1), compassion (20.5), honesty (27.9), and generosity (14.4) could explain organizational citizenship behavior of municipality districts of Rasht.

Investigation The Relationship Between Impression Management and Job Burnout

Pages 157-186

Gholamali Tabarsa, Mansooreh Moeini Korbekandi

Abstract The  present  study  was  conducted  to  investigate  the  relationship  between impression  management  and  job burnout. The study in terms of purpose  is  practical  and  in terms  of  methods  of  data  collection is survey  from  group  of  descriptive  researches. The  statistical  population  is  of  all  experts  employed  at  The  municipality of  region 6 of  Tehran 250  persons, the  number  of  sample  is 100 patients. The  tool  of  data collection  is  questionnaire  of  impression  management  is  provided  by Bolino  and  Turnley  and  questionnaire  of  job  burnout  is  provided  by Maslach. To analyze the data, is  used  the  Friedman  test, the  test  of  a  population  mean   and  tests  of  Two  sample  and  analysis  of  variance  and  correlation  test  of  Pearson by SPSS software. Research findings showed  that  according  to  results  of  The  Pearson  correlation test  there  is  a  significant  negative  correlation  between  components  self  promotion,    exemplification  and  supplication  and  job  burnout. but, a significant  relationship was  found  between  the  other  components. Also, there  is  the  between  total  score  impression  management and  job  burnout relationship (-0.492) and  significant. In  other  words, The  main  hypothese of  this  study is  confirmed