Document Type : Research Paper

Authors

1 Assistant Professor of Community Medicine, Hormozgan University of Medical Sciences, Bandar Abbas

2 Master of Executive Management of Islamic Azad University, Bandar Abbas

Abstract

Organizational silence and corporate identity are challenging concepts for organizations. The the purpose of this research is to investigate the relationship between organizational identity and the organizational silence of Bandar Abbas municipality staff. The research method is practical in term of purpose and  descriptive-survey and cross-sectional in term of data collection. Research statistical society consisted of Bandar Abbas central municipality staff which 80 people were selected as samples with simple random sampling. The research instruments include standard questionnaire of organizational identity by Cheny and standard questionnaire of organizational silence by Vandyne et al which were used after confirming content validity and reliability. To achieve the results SPSS and PLS software are used and the results of teasting hypothesis indicated that ther is a positive and meaningful relationship between organizational identity and organizational silence. The results of teasting subsidairy hypothesis indicated that membership and loyalty ( Elements of corporate identity ) to be positive and meaninigful conection between with prosocial silence and negative and meaninigful conection with acquiescent silence and defensive silence. Also there is a positive and meaninigful conection between Similarity with defensive silence and acquiescent silence but it is not meaninigful conection with prosocial silence.

Keywords

الوانی، سید مهدی، واعظی، رضا، هنرمند، روح الله.(1394). نقش رفتار سازمانی مثبت گرا در کاهش سکوت سازمانی. فصلنامه ی مطالعات مدیریت بهبود و تحول، سال بیست و چهار، شماره 79، صص26-1.
دانایی‌فرد، حسن، پناهی، بلال. (1389). تحلیل نگرش‌های شغلی کارکنان سازمان‌های دولتی (تبیین جو سکوت سازمانی و رفتار سکوت سازمانی). پژوهش‌نامه‌یمدیریت تحول؛ سال دوم،  شماره‌ی 3. صص 1-19.
داوری، علی، رضازاده، آرش. (1392). مدل­سازی معادلات ساختاری با نرم افزار PLS. تهران: سازمان انتشارات جهاد دانشگاهی.
قاسم زاده،ابوالفضل، ملکی،شیوا، میلان، شعبان بروکی. (1393). نقش میانجی هویت سازمانی در رابطه ی بین اخلاق حرفه ای با رفتار شهروندی سازمانی و رفتار انحرافی کار، اخلاق و تاریخ پزشکی. دوره هفتم، شماره4، صص 66-79.
قلاوندی، حسن، مرادی، زهرا. (1394). تحلیل رابطه ی جو اخلاقی سازمان، هویت سازمانی و سکوت سازمانی. فصلنامه ی اخلاق در علوم فناوری. سال دهم.شماره2.صص71-63.
نصر اصفهانی، علی، آقا باباپور، طاهره. (1392). بررسی رابطه بین هویت‌سازمانی و سکوت سازمانی کارکنان، جامعه‌شناسی کاربردی. سال بیست چهارم، شماره 52، صص 162-139.
نجیمی، سعید. (1390). تاثیر خودپندار، هویت و ارزش های سازمانی بر رفتار شهروندی سازمانی بین کارکنان سازمان تامین اجتماعی شهر اصفهان، پایان نامه کارشناسی ارشد، دانشگاه اصفهان، دانشکده علوم اداری و اقتصاد.
نوابی، ارمغان. (1390). تحلیل رابطه روشهای جامعه پذیری سازمانی و هویت سازمانی در شهرداری اصفهان. پایان نامه کارشناسی ارشد. دانشگاه اصفهان، دانشکده علوم اداری و اقتصاد.  
نیازآذری، کیومرث، تقوایی یزدی، مریم، محمدی البرزی، اعظم. (1395). بررسی تاثیر هویت سازمانی و فرهنگ سازمانی در بروز رفتار شهروندی با ارائه مدل مناسب، مدیریت بهره وری. سال نهم، شماره 36، صص 221-199.
عسگری، غلامرضا. مقبل با عرض،عباس، محمدی، داریوش. (1387). بررسی و  شناسایی عناصر هویت ساز در سازمان های ایرانی، پیام مدیریت. شماره 27، صص 178-155.
زارعی متین، حسن، طاهری، فاطمه، سیار، ابوالقاسم. (1390). سکوت سازمانی: مفاهیم،علل و پیامدها، فصلنامه علوم مدیریت ایران. سال ششم، شماره 21، صص 104-77.
صادقیان سورکی، مهدی. (1389). بررسی رابطه هویت‌سازمانی و تعهد سازمانی در بین مراکز تربیت‌معلم استان‌های اصفهان و چهارمحال و بختیاری، پایان‌نامه کارشناسی ارشد، دانشگاه اصفهان، دانشکده علوم تربیت و روان‌شناسی.
 Albert, S., and Whetten, D. A. (1985). Organizational identity In L.L. Cummings & M.M. staw (Eds). Research in organizational Behavior, 7 (3), 263-267.
Ashforth, B. E., and Fred, Mael. )1989(,Social identity theory and the organization, Academy of Management Review, 14(1), 20-39.
Avery, D. R., and  Quinones, M. A. (2002). Disentangling the effects of voice: the incremental roles of opportunity, behavior, and instrumentality in predicting procedural fairness. Journal of Applied Psychology, 87, 81-6
Aylsworth, J. (2008). Change in the workplace: organizational silence can be dangerous. Organizational Psychology examiner, www.examiner.com.
Barclay, D., and Higgins, C., and Thompson, R. (1995). The partial least squares (PLS) approach to causal modeling: personal computer adoption and use as an illustration. Technology Studies. 2( 2), 285-309.
Cheney, G. (1983).  The Rhetoric of Identification and Study of Organizational Communication.Quarterly Journal of Speech, 69(2), 143-158.
Cheney, G. (1983). “On the various and changing meanings of organizational membership: a field study of organizational identification”. Communication Monographs,  50 (4), 342-362..
Dan, l., Jun, w. and Jiu-cheng, M. (2009), Organizational silence; a survey on employees working in a Telecommunication Company.1641-1651. DOI: 10.1109/ICCIE.2009.5223551.
Dedahanov, A.D., and  Rhee, J , (2015) "Examining the relationships among trust, silence and organizational commitment", Management Decision, 53 (8), 1843-1857.
Dutton, J. E., and Ashford, S. J. (1993). Selling issues to top management.  Academy of  Management Review, 18, 397–428.
Diamantopoulos, A., and Siguaw, J. A. (2006). Formative versus reflective indicators in organizational measure development: a comparison and empirical illustration. British Journal of Management, 17(4), 263-282.
Dimitris, B.,  and Vakola, M. (2007). Organizational silence: A new challenge for human resource management. Athense University of Economics and Business. 2, 1-19.
Edmondson, A. (2003). Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. Journal of Management Studies, 40, 419-1452.
Glauser, M. J. (1984). Upward information flow in organizations: Review and conceptual analysis.  Human Relations, 37, 613-643.
Hazen, M. A. (2006). Silences, perinatal loss and polyphony: a post modern perspective. Journal of organizational change management, 19(2), 237-249.
Hee. H., and Baruch, Y. (2009). Transforming Organizational Identity Under Institutional Change. Journal of Organizational Change Management, 22(6), 575-599.
Henriksen, K., and Dayton, E. (2006). Organizational Silence and Hidden Threats to Patient Safety. HSR: Health Services Research, 41(4), 1539-1554.
Ibarra, H. (1992). Homophily and differential returns: Sex differences in network structure and access in an advertising firm. Administrative Science Quarterly, 37, 422-447.
Knights, J., kennedy, A., and Jean, B., (2005). psychological contract violation: impacts on job satisfaction and organizational commitment among senior public servants. Applied H.R.M. research, 10(2), 57-72.
Korsgaard, M. A., Meglino, B. M., and Lester, S. W. (1997). Beyond helping: do other-oriented values have broader implications in organizations?.  Journal of Applied Psychology, 82, 160-77.
Lee, Sang M., 1971 , “An empirical analysis of organizational identification”, Academy of Management Journal, 14)2), 213-226.
Mahmoodzade, M. Mohammadi, M. Ramazani, S. S. (2015). Investigation of Relationship between Organizational Health and Organizational Silence in Branches of Islamic Azad University in Southern Khorasan Province.Journal of Applied Environmental and Biological Sciences, 5(5), 213-219.
Milliken, FJ., and Morrison, EW., and Hewlin, PF. (2003). An exploratory study of employee silence: Issues that employee do not communicate upward and why. Journal of management studies, 40, 1453-1476.
Morrison, E. U., and Milliken, F. J. (2000). Organizal silence a barrier to change and development in a pluralistic world, Academy of Management Review, 25(4), 25-706.
Nikolaou, I., Vakola, M., and Bourantas, D. (2011).  The role of silence on employees’attitudes “the day after” a merger. Personnel Review, 40(6), 723-741.
 Pacthen. M. (1970). Participation achievement and involvement on the job. Englewood Cliffs,Nj : Prentice Hall.
Peffer, J. (1997). New directions for organization theory. New York: Oxford University Press.
Perlow, L. and Williams, S. (2003).  Is Silence Killing Your Company? ,Harvard Business Review, 81(5), 8-52.
Prati, Melita L., and McMillan-Capehart, A., and Karriker , Joy H.(2009), Affecting organizational identity: a manager's influence. Journal of Leadership & Organizational Studies, 15( 4), 404 - 415.
Pinder, C. C. and Harlos, K. P. (2001). Employee silence: quiescence and acquiescence as responses to perceived injustice. Research in Personnel and Human Resources Management, 20, 331- 369.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. (2000). Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513–63.
Reissner, S.C. (2010). Change Meaning and Identity at the Workplace. Journal of Organizational Change Management, 23(3), 287-299.
Shamir, B. (1991). Meaning self and motivation in organization. Organization studies (walter).12(3), 405.
 Schlosser , F., and  Zolin,  R, (2012) "Hearing voice and silence during stressful economic times", Employee Relations, 34(5), 555 – 573.
Van Dyne, L., Ang, S., and Botero, C., (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs. Journal of Management Studies, 40(6), 0022-2380.
Witting, M, Relations between organizational identity, identification and organizational objectives: An empirical study in municipalities. 3 march 2006. Online: http://essay.utwente.nl/55524/.