Document Type : Research Paper
Abstract
Rapid changes and the dynamics of competitive markets now more than ever necessitate the urge to achieve flexibility in organizations. Flexibility is not a spontaneous phenomenon, so organizations should
identify the factors generating flexibility and develop them. This study focuses on the identification and declaration of these factors, and explains the influence of flexibility on organizational performance. In this study, first the present models and frameworks of flexibility are reviewed. Then the necessary organizational and managerial capabilities for organizational flexibility are identified and different types of flexibility in the organizations are classified. As a result a pattern for organizational flexibility is presented in which the
relationship between organizational flexibility and organizational performance is declared. It is believed that according to this pattern, flexibility can be measured and promoted. In conclusion, the influence of five organizational capabilities, including specifications of management team, the pattern of decision making, organizational culture, environmental scanning, and organizational identity, is approved, and also the effect of organizational flexibility on organizational performance, including the two dimensions of operational flexibility and strategic flexibility is clarified.
Keywords
دستگاههای اجرایی، چاپ اول، تهران، مرکز آموزش و تحقیقات صنعتی ایران
2. مایکل آرمسترانگ ( 1385 )، مدیریت عملکرد (فرد،تیم،سازمان)، بهروز قلیچ لی، داریوش
غلام زاده،چاپ اول، تهران، مرکز آموزش و تحقیقات صنعتی ایران
Management Review,Vol. 30,NO. 3, pp. 34-56
4. Ansoff, H.I. (1988)," The new corporate strategy." New York: McGraw-
Hill.
5. Dyer, S. (1998). "Flexibility models: a critical analysis." International
Journal of Manpower, Vol. 4,NO 19, pp 223-233
6. Englehardt , C. S. and P. R .Simmons (2002). "Organizational Flexibility
for a changing world," Leadership & Organization Developing Journal
Vol. 3/4,NO 23,pp 113-121
7. Evans JS. (1991)"Strategic flexibility for high technology manoeuvres: a
conceptual framework.", J Mgmt Stud, Vol. 1,NO 23, pp. 69–89
8. Golden, W. and P. Powel (2000). "Towards a definition of flexibility: in
search of the Holy Grail?" OMEGA 28,pp 373-384
9. Hatum, A. s. and A. M. Pettigrew (2006). "Determinants of
Organizational Flexibility: A Study in an Emerging Economy." British
Journal of Management Vol. 2,NO 17, pp 115-137
10. Hulsmann, M.; Grapp, J.; Li, Y.: "Strategic Flexibility in Global Supply
Chains – Competitive Advantage by Autonomous Cooperation.", In:
Pawar, K.S. et al. (eds.): Conference Proceedings of 11th International
Symposium on Logistics (11th ISL). Loughborough, United Kingdom,
2006, pp. 494-502
11. Ian A. Combe , Gordon E. Greenley(2004)," Capabilities for strategic
flexibility: a cognitive content framework", European Journal of
Marketing Vol. 38,NO. 11/12 ,pp. 1456-1480
12. Pasmore, w. a. (1994)," Creating strategic change, designing the flexible
performance organization." New York: John Wiley
13. Peters, T. (1991)," thriving on chaos: handbook for management
revolution." new York: Harper Perennial.
14. Shih-Chia Chang, Ru-Jen Lin, Fu-Jen Chang, Rong-Huei Chen (2007),"
Achieving manufacturing flexibility through entrepreneurial
orientation.", Industrial Management & Data Systems, Vol. 107,NO. 7,
pp 997-1017
flexibility.",Financial Management, vol. 22, pp 203-224
16. Toni, A. D. and S. Tonchia (2005). "Definition and linkages Between
Operational and Strategic Flexibilities." omega 33,pp 525-540
17. Upton, D.M. (1997a) “The management of manufacturing flexibility,”
California Management Review, VOL. 2, NO.36, pp 72-89.
18. Vollbrda, H.W. (1998),"Building the flexible firm: how to remain
competitive.", New York: Oxford University Press.
19. Zhang, M. J. (2005). "Information systems, strategic flexibility and firm
performance: An empirical investigation." Journal of Engineering and
Technology Management, NO. 22,pp 163–184