Document Type : Research Paper


1 Ph.D. Student in Public Administration, Qazvin Islamic Azad University, Qazvin, Iran

2 Professor, Department of Public Administration, Allameh Tabataba'i University, Tehran, Iran

3 Professor, Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran


Reforming the administrative system and government management involves a systematic and integrated effort; in such a way that effective changes can be made in the public administration system and its ability to achieve national progress can be increased. This research has been conducted with the aim of providing an organizational improvement model in Iran's government organizations (case study: National Iranian Oil Company). The research is of mixed exploratory type. At first, the dimensions, components and indicators of the model were compiled from the Meta-Synthesis approach. In the next step, fuzzy Delphi method was used to evaluate, screen and localize the model. In the last part of the DANP technique, the relationship and their effects were analyzed. The first stage community including 41 articles out of 651 articles (between 1395 and 1402 for domestic articles and 2015 to 2022 for foreign articles) were selected by systematic review and coded by content analysis method. In the second stage; 6 dimensions, 22 components and 88 indicators were validated and localized with the help of 15 experts, and at the last stage, the final model was prioritized with the help of 15 experts. The findings of this research stated that in order to improve the organization in the National Iranian Oil Company, the dimensions of human resources development, business environment, organizational culture, organizational health, social responsibility and organizational structure should be considered by the managers of the National Iranian Oil Company.


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