Identifying Customer's Attitude Toward Online Shopping In Shahrvand Chain Stores

Document Type : Research Paper

Authors

Abstract
This article is based on a field survey concerning identifying customer's attitude toward online shopping in Shahrvand Chain stores that mainly intends to answer to following questions: 1- How is the Shahrvand Chain stores customers' attitude toward online shopping? 2- How is the ranking of influencing factor on the Shahrvand Chain stores customers' attitude toward online shopping? This research has a descriptive nature and took place among the Shahrvand Chain stores customers at Tehran who has on line shopping experience. 100 customers selected by convenient sampling are surveyed in 4 shahrvand branch stores. The main finding of this research consisted of 9 factors resulted from conceptual framework the overall customer's attitude toward online shopping was negative.

Volume 13, Issue 51
Autumn 2006
Pages 23-43

  • Receive Date 09 October 2016