The Balanced scorecard is a measurement model that expected to over come some of the deficiencies of traditional performance techniques. It gives a holistic view of the organizations by simultaneously looking at four important prespectives (financial, customer, internal process, innovation and Learning). In this article; we reviewed the literature on the Balanced scorecard, it's origins and principles, strenghs and weaknesses. Finally, It has been said that the BSC could have many important applications in public Administration
alvaani,S M and seyed naghavi,M . (2016). The Balanced Scorecard Model: A Pattern of Performance management in Public sectors. Management Studies in Development and Evolution, 10(37.38), 3-18.
MLA
alvaani,S M , and seyed naghavi,M . "The Balanced Scorecard Model: A Pattern of Performance management in Public sectors", Management Studies in Development and Evolution, 10, 37.38, 2016, 3-18.
HARVARD
alvaani S M, seyed naghavi M. (2016). 'The Balanced Scorecard Model: A Pattern of Performance management in Public sectors', Management Studies in Development and Evolution, 10(37.38), pp. 3-18.
CHICAGO
S M alvaani and M seyed naghavi, "The Balanced Scorecard Model: A Pattern of Performance management in Public sectors," Management Studies in Development and Evolution, 10 37.38 (2016): 3-18,
VANCOUVER
alvaani S M, seyed naghavi M. The Balanced Scorecard Model: A Pattern of Performance management in Public sectors. Management Studies in Development and Evolution. 2016;10(37.38):3-18 (In Persian).