Document Type : Research Paper
Authors
Abstract
In recent decades, changes in different aspects of human societies have considerably got accelerated. Moreover, the survival and growth of the organizations are depending on preparedness and employee reaction to change. The purpose of this study is to investigate the relationship between organizational communication and employee reaction to change, with emphasis on the role of emotional intelligence. The participants of this study are Saderat bank employees of Tehran third district who were selected through random sampling. Data collection was done using a questionnaire. SPSS and hierarchical regression analysis are utilized for data analyses. The results of this study showed that the organizational communication had positive relationship with preparedness and employee positive reaction to change and the employee emotional intelligence has intensified the mentioned relationship.
Keywords
سنگه، پیتر.(1377)، پنجمین فرمان خلق سازمان فراگیر، ترجمه ی کمال هدایت، حافظ و روشن، محمد، تهران ، انتشارات سازمان مدیریت صنعتی.
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