Document Type : Research Paper

Authors

1 Member of Faculty, Faculty of Management and Accounting, Allameh Tabataba’i University

2 MBA, Allameh Tabataba’i Universtiy.

Abstract

Should the human resource managers be concerned about cynicism and should they attempt to respond to it or not, depends mostly on whether cynicism has any negative effects on employees or their organizations. Many researchers have found that there is a relation between organizational cynicism and many variables such as job satisfaction, organizational commitment, organizational alienation, and organizational citizenship behavior. As many studies have shown, Cynicism has been associated with negative consequences respecting
the employees. Employees that are cynical about their organization, experience a variety of negative emotions, including distress, disgust and even shame when they think of their organizations. These
negative emotions result in emotional fatigue and depression. In this study it is attempted to investigate the causes and consequences of organizational cynicism in the Parsian Electronic Commerce Company. For the testing of research hypotheses, structural equation 
model (SEM) was used. The test results indicated that psychological
contract violation, organizational justice, and perceived organizational
support, affect the employee’s organizational cynicism; also that
organizational cynicism has an effect on employee’s organizational
commitment, organizational citizenship behavior, and their
counterproductive work behavior.

Keywords