Theoretical Framework of the Causes of Non-Compliance with Digital Social Responsibility by Organizational Employees and the Coping Strategies

Fallahpour, Farhad; Roodsaz, Habib; Aslipour, Hossein; Khanmohammadi, Hadi

doi:10.22054/jmsd.2025.81446.4515

Theoretical Framework of the Causes of Non-Compliance with Digital Social Responsibility by Organizational Employees and the Coping Strategies

Document Type : Research Paper

Authors

Farhad Fallahpour ¹

habib roodsaz ²

Hossein Aslipour ²

Hadi Khanmohammadi ²

¹ PhD Student, Public Administration, Faculty of Management and Accounting, Allameh Tabataba'i, Tehran, Iran

² Associate Professor, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran

https://doi.org/10.22054/jmsd.2025.81446.4515

Abstract

The current research is of an applied type and is included in the category of mixed research. The research data has been done with library method as well as semi-structured interviews. the theme analysis method was used and in the quantitative phase, the ISM method was used to level the causes of non-compliance with digital social responsibility. The statistical population is all the experts in the field of organizational behavior and social responsibility in the executive bodies of Mazandaran province, which was used in the qualitative phase with the snowball method and in the quantitative phase with the targeted method. Data analysis was done using MAXQDA and Excel software. In the following, the research strategies are obtained according to the opinion of experts and the summary of the research and are prioritized by the IPA method. The results of the research showed that in total, four overarching themes were identified: weakness of organizational culture and training, weakness of organizational management and structure, weakness of organizational technology, and organizational pressures and tensions. Also, 9 main strategies were determined that action orientation and implementation of all rules, laws and strategies related to digital social responsibility by managers have been more important

Keywords

Digital social responsibility

employees of the organization

executive bodies of Mazandaran province

rooting and strategies

Subjects

Organizational Behavior

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