Document Type : Research Paper


1 Assistant Professor, Department of Business Management, Faculty of Management and Economics, Lorestan University, Khorramabad, Iran

2 Master of Business Administration, Lorestan University, Khorramabad, Iran.


The only constant principle in our world today is change, in such a way that change has ‎become a constant element of today's equations. Change and transformation has caused ‎new stimuli in the business world and has made flexibility skills an important necessity. ‎Therefore, the current research was conducted with the aim of ‎recognizing and understanding the cognitive flexibility skills of managers with the FCM ‎method. This research is applied in terms of purpose and it is survey and exploratory ‎research in terms of data collection method. The statistical population of the research ‎consists of experts including industrial and organizational psychologists and managers of ‎knowledge-based companies, whose sample members were selected using the purposeful ‎sampling method and based on the principle of theoretical saturation. The data collection ‎tool is interview in the qualitative part and a questionnaire in the quantitative part. The ‎validity and reliability of the tools have been analyzed using content validity and intra-‎coder-inter-coder reliability for the interview and content validity and retest reliability for ‎the questionnaire, respectively. In this research, content analysis and coding method was ‎used in qualitative part and fuzzy mapping method (FCM) in quantitative part for data ‎analysis.


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