Document Type : Research Paper

Authors

1 Associate Professor, Department of Management and Economics, Lorestan University, Khorramabad, Iran.

2 PhD Student, Public Administration - Human Resources, Lorestan University, Khorramabad, Iran.

Abstract

Employees are the main capital in order to achieve the goals and mission of the organization that the lack of proper communication and subsequent ostracism of employees and their isolation and frustration leads to dwstructive and undesirable consequences in government agencies. The study analyzes the effect of authoritarian leadership on the ostracism of human resources with the mediating role of emotional burnout. The peresent esearch is a descriptive- survey research in terms of applied purpose and in terms of method and nature. To measure the variables of authoritarian leadership, ostracism, and emotional burnout from the questionnaires of Wong et al (2019), Jiang et al (2011) and Swalqa (2017) was used. Validity and reliability of the questionnaires were confirmed through face validity and Coronbach’s alpha (0.82). The statistical population includes government agencies of Khorramabad city that 121 employess have been selected as a sample. Data analyzed through structural equation modeling. Analysis of rsults at %95 confidence level indicates a positive and significant effect of authoritarian leadership on ostracism and emotional exhaustion. Indirect path analysis reveals the mediating role of emotional burnout in the influence of authoritarian leadership on ostracism. As a general result, authoritarian leadership is considered as one of the underlying factors of emotional burnout and consequently ostracism of employees in government agencies.

Keywords

بشلیده، کیومرث؛ موسوی، سید حمید؛ خواجه‌پور، نسیم؛ بهارلو، مصطفی (۱۳۹۴). “رابطه بین طردشدگی در محیط‌کار و نتایج شغلی: نقش تعدیل‌گر سرمایه روانشناختی”. پژوهش‌های نوین روانشناختی، ۱۰(۴۰)، ۱۹۲-۱۷۳.
توکلی، عبداله؛ جمالی کاپک، شهرام؛ خراسانی، ویدا (1393). "طراحی مدل طردشدگی سازمانی در بانک‌های منتخب". چشم‌انداز مدیریت دولتی، 20، 43-15.
حسینی، ابوالحسن؛ قربانی پاجی، عقیل؛ اکبری، امیر (1398). "اثر طردشدگی در محیط‌کار بر رفتارهای محیط‌کار با نقش میانجی عزت‌نفس سازمانی و تعدیل‌گر عدالت سازمانی". مدیریت فرهنگ سازمانی،  17(4)، 586-569.
سلاجقه تذرجی، فاطمه؛ بحرینی‌زاده، آناهیتا (1398). "پیش‌بینی فرسودگی عاطفی بر اساس سایش اجتماعی و تعارض کار- خانواده در معلمان ابتدایی شهر کرمان". مشاوره شغلی و سازمانی،  11(40)، 82-53 .
 Buruck, G., Pfarr, A. L., Penz, M., Wekenborg, M., Rothe, N., Walther, A. (2020)."The influence of workload and work flexibility on work-life conflict and the role of emotional exhaustion”. Journal of Behavioral Science, 10(11), 1-17.
Charoensukmongkol, p., & Phungsoonthorn, T. (2020). "The effectiveness of supervisor in lessening perceived uncertainties and emotional exhaustion of university employees during the covid-19 crisis: the constraining role of organizational intransigence". The Journal of General Psychology, 1-20.
Ehrnrooth, M., & Koveshnikov, A. (2017). Leadership styles, power distance and follower emotional exhaustion. Academy of M anagement. https://doi.org/10.5465/ambpp.2016.18242abstract
Gu, J., Wang, G., Liu, H., China, H., Song, D., He, Ch. (2018). "Linking authoritarian leadership to employee creativity: The influences of leader–member exchange, team identification and power distance". Journal of Chinese Management Studies, 12(2), 384- 406.
Guo, L., Decoster, S., Babalola, M. T., Schutter, L. D., Garba, O. A., Raiisla, K. (2018). "Authoritarian leadership and employee creativity: The moderating role of psychological capital and the mediating role of fear and defensive silence". Journal of Business Research, 92, 219-230.
Gumusluoglu, L., Karakitapoglu- Aygun, Z., Hu, Ch. (2019). "Angels and devils? How do benevolent and authoritarian leaders differ in shaping ethical climate via justice perceptions across culture?" Journal of Business Ethics, 29(2), 388-402.
Howard, M. C., Cogswell, J. E., Smith, M. B. (2020). "The Antecedents and Outcomes of Workplace Ostracism: A Meta-Analysis". Journal of Applied Psychology, 105(6), 577- 596. http://dx.doi.org/10.1037/apl0000453.
Huang, X., Xu, E., Chiu, W., Lam, C., & Farh, J. L. (2015). “When authoritarian leaders outperform transformational leaders: firm performance in a harsh economic environment”. Academy of Management Discoveries, 1 (2), 180-200.
Kanwal, I., Lodhi, R. N., Kashif, M. (2019). "Leadership styles and workplace ostracism among frontline employees", Management Research Review, https://doi.org/10.1108/MRR-08-2018-0320.
Kasekende, F., Nasiima, S., Otengei, S. O. (2020). "Strategic human resource practices, emotional exhaustion and OCB: the mwdiator role of person- organization fit". Journal of Organizational Effectiveness People and Performance, 7(3), 275-295.
Li, Ch. F., Tian, Y. Zh. (2016). "Influence of workplace ostracism on employee voice behavior". American Journal of Mathematical and Management Sciences, 35(4), 281-296.
Liu, H., Xia, H. (2016). " Workplace ostracism: A review and directions for future research". Journal of Human Resource and Sustainability Studies, 4, 197-201.
Liu, H., Zou, H. Y., Wang, H. J., Xu, X., Liao, J. Q. (2019). "Do emotional labour strategies influence emotional exhaustion and professional identity or vice versa? Evidence from new nurses". Journal of Advanced Nursing, 76(2), 577-587.
Luqman, R., Fatima, S., Ahmed, S., Khalid, I., & Bhatti, A. (2019). "The impact of autocratic leadership style on counterproductive work behavior: The mediating role of employee commitment and moderating role of emotional exhaustion". Pollster Journal of Academic Research, 6(1), 22-47.
Purwanto, A., Wijayanti, L. M., Hyun, Ch. Ch., Asbari, M. (2019). The effect of Transformational, transactional, authentic and authoritarin leadershp styles toward lecture performnce of privateuniversity Tangerang.
Sawalqa, R. O. (2017). "Emotional Burnout Among Working Wives: Dimensions and Effect". Journal of Canadian Social Science, 13(2), 58-69.
Thompson, M. J., Carlson, D. S., Kacmar, K. M., Vogel, A. M. (2020). "The cost of being ignored: emotional exhaustion in the work and family domains". Journal of Applied Psychology, 15(2), 186-195.
Tuithof, M., Have, M. T., Beekman, A., Dorsselaer, S. V., Kleinjan, M., Schaufeli, W., & Graaf, R. D. (2017). "The interplay between emotional exhaustion, common mental disorders, functioning and health care use in the working population". Journal of Psychosomatic Research, 100, 8–14.
Wang, Zh., Liu, Y., Liu, S. (2019). "Authoritarian leadership and task performance: the effects of leader-member exchange and dependence on leader". Frontiers of Business Research in China, 13(1), 1-15.
Wu, Ch. H., Kwan, H. K., Liu, J., Lee, C. (2020). "When and how favour rendering ameliorates workplace ostracism over time: Moderating effect of self-monitoring and mediating effect of popularity enhancement". Journal of Occupational and Organizational Psychology, 1-25.
Yazarloo, F., Shojaei, S., Azam, F., Mostaghimi, R. M. (2021). "Modelling of emotional exhaustion role on workplace ostracism: A cross- sectional study on Sepah Bank branches in north provinces of Iran". Journal of Shahrekord University of Medical Sciences, 23(1): 27-33.
Zhou, H., Sheng, X., He, Y., Qian, X. (2020). "Ethical leadership as the reliever of frontline service employees’ emotional exhaustion: A moderated mediation model". International Journal of Environmental Research and Public Health, 17(3), 1-13.
 Beshlideh, K., Mosavi, S. H., Khajepour, N., Baharlou, M. (2015). Relationship between workplace ostracism and job outcomes: moderating role of psychological capital. New Psychological Research, 10(40), 173-192. [In Persian]
Hosseini, A., Ghorbani Paji, A., Akbari, A. (2020). The effect of workplace ostracism on workplace behaviors with the mediating role of organization-based self-esteem and the moderating of perceived organizational justice. Organizational Culture Management, 17(4), 569-586. [In Persian]
Salajagheh Tazarji, F., Bahreinizadeh, A. (2019). A study the relationship social undermining and work-family conflict with emotional exhaustion in Elementary School Teachers of Kerman. Career and Organization Consulting, 11-40, 53-82. [In Persian]
Tavakoli, A., Jamaji Kapak, SH., Khorasani, V. (2014). Desining an organizational ostracism model in selected banks. Public Management Perspective, 20, 15-43. [In Persian]