Seyyed Ali Akbar Afjehi
Seyed Mehdi Alvani; Gholamreza Memarzadeh; Somayeh Shahba
Abstract
The Present study has examined the effects of cognitive emotion regulation on job satisfaction of employees. In this survey, the questionnaires were distributed among sample of staff employees of the Islamic Republic of Iran Customs Administration. In order to assess construct validity and reducing measurement ...
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The Present study has examined the effects of cognitive emotion regulation on job satisfaction of employees. In this survey, the questionnaires were distributed among sample of staff employees of the Islamic Republic of Iran Customs Administration. In order to assess construct validity and reducing measurement error, multidimensional item- response theory was applied. The result revealed that most items showed good discriminative power. Some items were removed according to low factor score. Nevertheless, according to exploratory factor analysis and identifying item parameters based on item-response theory, questionnaires had reported appropriate validity and reliability. In addition, some adjusted cognitive emotion regulation strategies include acceptance, positive reappraisal, planning and positive refocus caused increasing job satisfaction of employees but there is no relationship between put into perspective and job satisfaction. Moreover, unadjusted cognitive emotion regulation strategies (self-blame, other-blame and catastrophizing) reduce employees' job satisfaction.
Mehdi Yazdanshenas; Vahid Habibirad
Abstract
For comprehensive analysis of employees` personality outcomes it is necessary to consider the role of situational factors. The purpose of present study is to investigate the influence of proactive personality on employees` voice behavior in which the moderating role of perceived organizational support ...
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For comprehensive analysis of employees` personality outcomes it is necessary to consider the role of situational factors. The purpose of present study is to investigate the influence of proactive personality on employees` voice behavior in which the moderating role of perceived organizational support as well as job characteristics have been considered. These relationships have been explored within the Telecommunication Infrastructure Company in Tehran with a descriptive-survey approach. Data was collected through questionnaire and was analyzed via inferential statistical techniques as well as structural equation modeling by SPSS and AMOS softwares. Findings show the effect of proactive personality on employees` voice behavior. Meanwhile, the moderating effects of perceived organizational support and job characteristics were supported so that as the positive perceptions of employees` about job characteristics and organizational support increase, the effect of proactive personality on voice behavior increases as well. Also, the moderating role of perceptions about job characteristics was greater than the moderating role of perceived organizational support.
Reza Jafariharandy; Habibeh Najafi
Abstract
Due to global competition, performance evaluation is required for the survival of the organization; main reason to assess and measure organizational performance is to increase the organization’s overall effectiveness and business processes. the aim of this study is to investigate the impact of ...
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Due to global competition, performance evaluation is required for the survival of the organization; main reason to assess and measure organizational performance is to increase the organization’s overall effectiveness and business processes. the aim of this study is to investigate the impact of leadership style on human resources performance in organization mediated by organizational silence. Research method is correlation based on structural equation modeling, the statistical population consist of Sari Sepah Bank branches official staff to number 430. The sample size was estimated by Cochran formula to number 203 that were selected by multistage random cluster sampling. The used instrument in this study is three standard questionnaires- leadership measurement Avolio (1997), organizational performance Echio (2003) and organizational silence Vandyne ;et al (2003) - On which their reliability were confirmed by factor analysis and have appropriate validity. Data were analyzed by SPSS software and LISREL. The results showed that transformational leadership style and exchange have positive and significant relationship with organizational performance. organizational silence have negative relationship with organizational performance. Transformational leadership enhances performance mediate by organizational silence and transactional leadership reduces performance mediate by organizational silence. Tansformational leadership have negative relationship with organizational silence. transactional leadership have positive relationship with organizational silence. Due to greater impact of transformational leadership in enhancing organizational performance in compared to transactional leadership and broke the silence; were recommended to banks managers to operate this leadership style in their plans as common style and dominant and enhance the performance of their organizations in today's competitive world .
Jamshid Amanee; Yasanolah Purashraf; Reza Aibod
Abstract
The Aim of the research is to study the moderating role of service failure in the relationship between a three-set of personality traits as independent variables, and switching behavior as dependent. It is an applied explanatory research and of correlational nature. Iran Insurance Company customers in ...
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The Aim of the research is to study the moderating role of service failure in the relationship between a three-set of personality traits as independent variables, and switching behavior as dependent. It is an applied explanatory research and of correlational nature. Iran Insurance Company customers in Ilam Province served as the research population. A convenience sample was taken, the size of which is measured using Cochran’s formula. Following an initial study within the research structure, a standard instrument is administered, the face as well as the content validity of which was approved by some experts and academicians and its reliability was supported by 0.852 value of Cronbach's Alpha. Factor Analysis together with multivariate analysis, all set the framework of the research to analyze the data. Findings show that all the three independent variables including personality traits, emotional intelligence, and relationship involvement are in a significant relationship with the consumers’ switching behavior and the statistical fitness of the research model is also confirmed, i.e. although the service failure moderates the relationship between the three independent variables from a side, and the switching behavior as the dependent variable from the other side, but the effect is not that significant
Amir Hossein Amirkhani; Fereshteh Ghaleh Agha Babaei
Abstract
Organizations need to maintain that employee who undertake beyond their duties and to maintain the organization's social system indirectly to achieve the objectives of the organization and they can help overcome environmental challenges. The aim of this study is to evaluate the impact of organizational ...
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Organizations need to maintain that employee who undertake beyond their duties and to maintain the organization's social system indirectly to achieve the objectives of the organization and they can help overcome environmental challenges. The aim of this study is to evaluate the impact of organizational silence on organizational citizenship behavior. This research, analytical and method of research is correlational. The objective of research is practical and survey methods were used to collect data. In order to achieve this goal, the data was collected by questionnaires and simple random sampling. The population of the research is all staff of the Alborz Insurance Company of Tehran in the summer of 1395. Data analysis and structural equation modeling was done by SPSS16 and LISREL 8.50 software. The findings emphasize the necessity of organizational silence in citizenship behavior, and suggest a significant negative impact on organizational citizenship behavior is defensive silence, and acquiescent silent
Ali Safari; Ali Nasr Isfahani; Rosa Eydizadeh
Abstract
The Current study aims at investigating the effects of organizational pride and analyzing some of the consequences thereof among the employees of Khuzestan Regional Electric Company. In this study, cooperative behavior, commitment to customer service, psychological attachment, hubristic pride, deviant ...
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The Current study aims at investigating the effects of organizational pride and analyzing some of the consequences thereof among the employees of Khuzestan Regional Electric Company. In this study, cooperative behavior, commitment to customer service, psychological attachment, hubristic pride, deviant behavior and organizational narcissism, as the variables influenced by organizational pride, were studied. The statistical population of the research were the employees of Khuzestan Regional Electric Company encompassing 715 people among which 280 employees were selected by stratified sampling method according to the number of employees. To test the research hypotheses, content and construct validity of the questionnaire were examined to verify the validity of the questionnaire and Cronbach’s alpha was used to determine the questionnaire reliability. The results of testing the hypotheses demonstrated that organizational pride has a significant effect on the following variables: cooperative behavior, 0.81, psychological attachment, 0.94, commitment to customer service, 0.51, organizational narcissism, 0.38 and deviant behavior, 0.29.
