S.M Arabi; H.R .Pirmorad
Volume 20, Issue 61 , April 2010, Pages 1-35
Abstract
This article is the product of a research taken place in line with thegoals of I.R. of Iran, stated in its vision document, in order for thecountry to reach the defined scientific position. As in the visiondocument has been put a lot of emphasis on scientific development ofthe country towards reaching ...
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This article is the product of a research taken place in line with thegoals of I.R. of Iran, stated in its vision document, in order for thecountry to reach the defined scientific position. As in the visiondocument has been put a lot of emphasis on scientific development ofthe country towards reaching the ultimate goal of acquiring the firstscientific position in the region, there seems to be a necessity forspecial attention to scientific and R & D centers of the country andmore specifically to the researchers and professionals of this section.On the other hand, acquiring the first economic position of the regionis Iran’s other major goal, to be reached by the end of the visionperiod. For this to take place, it should be considered that economicprosperity of organizations in today’s highly competitive markets, ismostly dependent on the function of R&D centers and their activities;while these centers are heavily dependent on their labor, andconsidering the need of their labor for innovation and creativity,applying a correct leadership and management strategy seemstremendously effective in enhancing the workforce performance andspeeding up the organizations’ progress.In this research, related studies carried out in other parts of the world,were investigated and the local characteristics of the country were alsotaken into consideration. This study is applicable and developingregarding its goal, and descriptive-survey regarding its method. Sinceit has tried to analyze the literature and information obtained from R&D centers to define the leadership strategies of researchers, it can beconsidered a descriptive survey; and since the results obtained, havebeen examined through the survey, we can consider it a survey study.This research was performed in the Niroo Research Institute (NRI) ofMinistry of Energy, as one of the largest national research centers inIran. The population of this study are the expert middle and highmanagers of this institute. Additionally, the validity and reliability of all surveys have beenevaluated and approved.Major results of this paper are the followings: determines appropriatestrategies, and provides an integrated model for leadership ofscientists strategies in R & D sections; provides effective parametersin determining the strategic position in the model.The results of this research, have also been evaluated andimplemented in the NRI.
Abbas Afrazeh; Saviz Mohammadnabi; Sina Mohammadnabi
Volume 20, Issue 61 , April 2010, Pages 37-63
Abstract
or develop its performance in the long-term period and it is the resultof stakeholder’s satisfaction during the time. Sustainability is relatedto the ability of organizations to monitor the opportunities, changes,trends and risks in their external environments and to make a balancebetween financial, ...
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or develop its performance in the long-term period and it is the resultof stakeholder’s satisfaction during the time. Sustainability is relatedto the ability of organizations to monitor the opportunities, changes,trends and risks in their external environments and to make a balancebetween financial, economic, social and environmental goals of theorganization in the long term. In this article, initially, the last model oforganizational sustainability management proposed by InternationalOrganization for Standardization (ISO) has been introduced, thenusing a problem solving algorithm, and through a knowledgemanagement approach, a model for assessment and improvement ofthe organizational sustainability is suggested. This model is based onthe knowledge management of organizations’ environmental changes.To validate and prove the proposed model, the degree of sustainabilityin 52 governmental companies along with their holding structure andproduction nature were evaluated. The results revealed a highcorrelation between the ability of an organization to manageknowledge of its environmental changes and its degree ofsustainability.
Mahmoud Ahmadpour Daryani; Ali Davari; Ghasem Ramezanpoor Nargesi
Volume 20, Issue 61 , April 2010, Pages 65-89
Abstract
Experience of countries development and studies of internationalorganizations such as the World Bank have proven that the businessenvironment has a direct influence on entrepreneurship development.A discouraging environment can cause more problems to Small andmedium sized enterprises than larger ones. ...
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Experience of countries development and studies of internationalorganizations such as the World Bank have proven that the businessenvironment has a direct influence on entrepreneurship development.A discouraging environment can cause more problems to Small andmedium sized enterprises than larger ones. Consequently payingattention to the business environment has been recently regarded asone of the prerequisites of entrepreneurship development. Meanwhile,to rank the countries’ business environments, various internationalreports are annually being published. The goal of this research is to assess Iran’s business environment, from the viewpoint of Iranian specialists. After reviewing various models, finally the World Bank's Doing Business model was chosen as our basis. Then, using a descriptive survey method, opinions of 101 specialists were collected and analyzed. The results indicate that Iran’s business environment isnot suitable for investment; and these results are in accordance with the rankings of the World Bank and other models.
Hosein Ganjinia; Mehrdad Gudarzvand Ghegini; Ahmad Ghaffarzadeh
Volume 20, Issue 61 , April 2010, Pages 91-120
Abstract
The objective of this research is to determine the impacts ofOrganizational Justice Perception on Organizational CitizenshipBehavior in the Ports and Maritime Organization and CustomsAdministration of the Port Anzali– in state of Guilan.The basis of this research is on the analysis of how the Country'sServices ...
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The objective of this research is to determine the impacts ofOrganizational Justice Perception on Organizational CitizenshipBehavior in the Ports and Maritime Organization and CustomsAdministration of the Port Anzali– in state of Guilan.The basis of this research is on the analysis of how the Country'sServices Management Law as an initiator of structural and socialjustice in the organizations under this law (excluding some instancesenumerated by the legislator), affects the organizational citizenshipbehavior.This research is applicable regarding its goal. The method isdeccriptive-analytic, and a questionnaire was used as the informationcollection tool. In this research, 186 out of 359 employees of Anzali'sPorts & Maritime administration, and customs organization wereselected to answer the questionnaires. The data analysis was doneusing SPSS program. In the analytical section, Anova and Duncantests were performed.Contrary to the parallel researches held inside or outside of thecountry, maintaining organizational citizenship behavior is to someextent determined by distributive justice perception, the results of thisresearch, show with 95% degree of confidence, no menangful impactof distributive justice perception on OCB; however, the influences onorganizational citizenship behavior caused by some other dimensions,are similar to those of other researches; These dimensions are: perception of procedural justice, perception of interpersonal justice &perception of informational justice.The conclusion is that organizational citizenship behavior is a kind ofvoluntary behavior and is mostly influenced by the supervisors'thoughts and way of behavior, and also the organization's plans andpolicies.
Hassan Danaee Fard; Seyed Hosein Kazemi
Volume 20, Issue 61 , April 2010, Pages 121-147
Abstract
Phenomenography is a qualitative research method that is situated within interpretative paradigm. It was developed in Gothenburg University, Sweden, in 1970s and its objective is to achieve a deepunderstanding of various perceptions of a phenomenon by differentpeople. Fundamentals of this method ...
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Phenomenography is a qualitative research method that is situated within interpretative paradigm. It was developed in Gothenburg University, Sweden, in 1970s and its objective is to achieve a deepunderstanding of various perceptions of a phenomenon by differentpeople. Fundamentals of this method are based on the issue thatdifferent individuals can have different perceptions or experiencesfrom a single phenomenon. Phenomenography attains and categorizesthese experiences, benefitting from individual interviews as datagathering instrument. The results of a phenomenography research aresome limited descriptive categories so that each of these categories represents a separate concept of a certain phenomenon perceived by a certain group of individuals. In addition, for presenting general andmultiple concepts of a phenomenon, phenomenographers relate thesedescriptive categories within a larger framework which is called “outcome space”. Hence, the results of phenomenography studies are useful in deep understanding of the concept of a phenomenon, from acertain group’s perspective
Kaveh Sheibani; Afsaneh Vahedian; Amir Salehipour; Mohammad Mahdi Paydar
Volume 20, Issue 61 , April 2010, Pages 149-165
Abstract
One of the most principal elements in the success of any service or manufacturing organization is its customer satisfaction. The Post Company of Islamic Republic of Iran is not an exception to this rule. At the same time, it is somewhat impossible to evaluate the quality of postal ...
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One of the most principal elements in the success of any service or manufacturing organization is its customer satisfaction. The Post Company of Islamic Republic of Iran is not an exception to this rule. At the same time, it is somewhat impossible to evaluate the quality of postal services without identifying appropriate criteria. One of the most important attributes in evaluation of the postal quality is the transmission time – the amount of time it takes from reception of the item from the sender, until it is delivered to the recipient. This paperreports specification, feasibility and scope of a system proposed for the regular post, to continuously test the transmission times of posting the items
Saeedeh karimi; Jahanyar Bamdadsoofi; Peyman Meirab
Volume 20, Issue 61 , April 2010, Pages 167-191
Abstract
As the power of the seller has shifted to the buyer today, organizationsare realizing that competing with cheaper, better or different productsis not sufficient, and competitive advantage cannot be achieved bydifferentiating products alone, but through enhanced customerrelationship . At the same time, ...
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As the power of the seller has shifted to the buyer today, organizationsare realizing that competing with cheaper, better or different productsis not sufficient, and competitive advantage cannot be achieved bydifferentiating products alone, but through enhanced customerrelationship . At the same time, customers are experiencing lowswitching costs and could easily redirect their loyalty from onecompany to another.In this research, for CRM assessment, a CRM score card consisting offour parts (substructure, process, customer, and organizationperformance) was utilized. After identifying the CRM assessmentfactors, a questionnaire was applied to confirm the effectiveness ofeach factor in CRM assessment of Iran Khodro Company (IKCO), tobe used in structured interviews with experts and managers; theresults indicated verification of these factors. In the subsequent step,the present situation of IKCO in CRM implementation was evaluatedwith regard to the identified factors. Finally gap analysis wasperformed to identify the factors that created the gap between thepresent and desired situation. Identification of effective factors inCRM assessment, evaluation of the CRM present situation of IKCO,and gap analysis, are the most important outputs of this research.
