The Role of User’s Knowledge in Evaluation of Task Difficulty in Face of Improvement of Enterprise IT in Organization

Hanafizadeh, Payam; Taherianfar, Ahmad; Alami Neisi, Masood; Taghavifard, Mohammad Taghi

doi:10.22054/jmsd.2022.66322.4103

Document Type : Research Paper

Authors

¹ Professor Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran

² PhD student in Information Technology Management, Allameh Tabataba'i University, Tehran, Iran

³ Assistant Professor, Department of Cooperatives and Social Welfare, Allameh Tabataba'i University, Tehran, Iran

⁴ Professor, Department of Industrial Management, Allameh Tabataba'i University, Tehran, Iran

https://doi.org/10.22054/jmsd.2022.66322.4103

Abstract

In Enterprise information technologies life cycle in organization, Different factors such as reengineering of processes, shift in regulations, performance improvement could cause periods of change in these Information technologies. The purpose of this study is the investigation of the role of user’s knowledge of these change periods based on their perception of task difficulty. For reaching to this purpose, data of 153 staff of one public bank and it’s for subsidiaries in Tehran is collected. this collection is based on a simple random sampling and is accomplishes by means of questionnaire. This study is an applied research which correlate between variables and use structural equation modeling for evaluation of cause and effects. Results by aide of SmartPLS3 software, showed that “command based knowledge”, “tool procedural knowledge” and “business procedural knowledge” affect user’s evaluation of task difficulties. It is also concluded that user’s with more technology experience evaluate tasks less difficult.

Keywords

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Management Studies in Development and Evolution

The Role of User’s Knowledge in Evaluation of Task Difficulty in Face of Improvement of Enterprise IT in Organization

References

References

Volume 31, Issue 104 - Serial Number 104
July 2022
Pages 67-94

The Role of User’s Knowledge in Evaluation of Task Difficulty in Face of Improvement of Enterprise IT in Organization

References

References

Volume 31, Issue 104 - Serial Number 104July 2022Pages 67-94

Volume 31, Issue 104 - Serial Number 104
July 2022
Pages 67-94