Volume 33 (2024)
Volume 32 (2024)
Volume 31 (2022)
Volume 30 (2021)
Volume 29 (2020)
Volume 28 (2019)
Volume 27 (2019)
Volume 26 (2017)
Volume 25 (2016)
Volume 24 (2015)
Volume 23 (2014)
Volume 22 (2014)
Volume 21 (2012)
Volume 20 (2011)
Volume 19 (2011)
Volume 18 (2008)
Volume 13 (2006)
Volume 12 (2005)
Volume 11 (2004)
Volume 10 (2004)
Volume 9 (2002)
Volume 8 (1999)
Volume 7 (1998)
Volume 6 (1996)
Volume 5 (1995)
Volume 4 (1994)
Volume 3 (1993)
Volume 2 (1992)
Volume 1 (1991)
Investigate The Relation Between Demographic Characteristics Of Customers And Leaning To Electronic Banking

abolghasem ebrahimi; amin rudani

Volume 20, Issue 60 , April 2009, , Pages 125-136

Abstract
  Electronic banking is a crucial product of the Internet and information technology. The importance of electronic banking increases day by day due to growing economic relations between countries. Man tends to develop simpler methods and mechanisms, and this encourages to revise our financial and economic ...  Read More

Impact of the use of CRM (Customer Relationship Management) on customers' satisfaction by SERQUAL model in PEC (Parsian Electronic Commerce)

kamran feyzi; abolfazl kazazi; vahab khalili shojaee

Volume 19, Issue 57 , May 2008, , Pages 105-132

Abstract
  This article deals with investigating CRM's (Customers Relationship Management) impact on customers' satisfaction by using Service Quality Model (SERQUAL) in PEC.  Read More

Identifying Customer's Attitude Toward Online Shopping In Shahrvand Chain Stores

zohreh dehdashti shahrokh; mandani tunaki nejhad

Volume 13, Issue 51 , November 2006, , Pages 23-43

Abstract
  This article is based on a field survey concerning identifying customer's attitude toward online shopping in Shahrvand Chain stores that mainly intends to answer to following questions: 1- How is the Shahrvand Chain stores customers' attitude toward online shopping? 2- How is the ranking of influencing ...  Read More