Volume 33 (2024)
Volume 32 (2024)
Volume 31 (2022)
Volume 30 (2021)
Volume 29 (2020)
Volume 28 (2019)
Volume 27 (2019)
Volume 26 (2017)
Volume 25 (2016)
Volume 24 (2015)
Volume 23 (2014)
Volume 22 (2014)
Volume 21 (2012)
Volume 20 (2011)
Volume 19 (2011)
Volume 18 (2008)
Volume 13 (2006)
Volume 12 (2005)
Volume 11 (2004)
Volume 10 (2004)
Volume 9 (2002)
Volume 8 (1999)
Volume 7 (1998)
Volume 6 (1996)
Volume 5 (1995)
Volume 4 (1994)
Volume 3 (1993)
Volume 2 (1992)
Volume 1 (1991)
Keywords = خدمات شهری
Number of Articles: 3
Identifying and ranking of Critical Success Factors (CSF) of Civic Services in New Service Development (NSD) Projects of Municipality by Use of Grey Relational Analysis (GRA) Technique Study
Volume 21, Issue 68 , December 2013, , Pages 85-108
Abstract
There is ample evidence that a well-designed and developed service system is a representation of ‘quality of life’ in societies. It's important for presenting and existing in the market, service organization successfully manage their new service. New service development ... Read MoreThe Feasibility of Establishing Quality Management System in Urban Service Organization: A Study of Mash - Had Municipality
Volume 18, Issue 56 , January 2008, , Pages 93-122
Abstract
Many organizations have paid attention on Total Quality Management, (TQM) implementation. This research tries to examine whether TQT\t1 system in Mash - had Municipality could be applied? the most famous categories of strategic alliances will be reviewed and two new categories will be discussed based ... Read MoreAn Accountability System for Tehran Municipality: A Research on Civil Services Delivery and Citizens' satisfaction
Volume 13, Issue 50 , September 2006, , Pages 19-46